Omriion's outsourced desktop support service keeps your end-users productive, protected, and satisfied. We provide essential IT support services that you need to keep your desktops running like clockwork.

Our Desktop Support Service encompasses everything on a user desktop, including the workstation, monitor, printer, keyboard, mouse, hand-held devices, and so on. Our support services are geared to solve all issues related to, but not limited to the following:

•  Network installation requests

•  Software installations,

•  Troubleshooting of all PC networking problems

•  Workstation hardware (desktop, notebooks)

•  Workstation OS & Applications (Microsoft Windows, Office, etc.)

•  Printer cabling

•  Handheld devices and technologies

•  User and email accounts

•  Malfunctioning parts

•  Data Security and Protection

•  Hard disk degradation

•  Online Data backup

•  Procurement of new workstations, upgrades, and repairs

In addition, we provide installation, configuration, troubleshooting, and support for the following range of software and hardware:

Advantages

•  Scheduled onsite maintenance for peace of mind and routine operational support

•  Preferential emergency support

•  Discounted consulting and support rates

•  Proactive diagnostics to prevent downtime

•  Monthly Activity Reports.

•  Compilation of "common problems" and solutions for your organisation

For more details on our desktop support package call us at +61 2 8814 9518, email us at info@omriion.com.au, or fill out the Enquiry Form. One of our sales team will then contact you directly.